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CustomMaids' goal is client satisfaction. Our
"basic clean" service includes:
- Cleaning the bathrooms
- Cleaning the kitchen including the inside of the
fridge and microwave.
- Cleaning the exterior of the fridge, oven,
microwave and dishwasher.
- Dusting
- Washing all floors
- Spot wiping walls
- Vacuuming
All members of our staff are trained, uniformed,
bonded, insured and carefully screened.
"Custom Cleaning - Fit to YOUR Lifestyle and
Budget"
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We service Abbotsford, Mission, Maple Ridge and
Chilliwack.
- Weekly
- Bi-Weekly
- Monthly
- Occasional
- Move In
- Move Out
- Gift Certificates
- Bonded
- Insured
- Uniformed Staff
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But!!!
We also do the following upon request:
- Wall washing
- Inside of windows
- Ironing
- Laundry
- Silver polishing
- Oiling of fine wood furnishing
- Stripping and waxing floors
- and more!!!
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The CustomMaids staff arrives at your home with
all the supplies and equipment they need at no extra
cost you AND the smiles are free too!
Our staff are ready, willing and able to tackle any
cleaning job that you request. No job too BIG or too
small. |
Frequently Asked Questions
Q. Who will be cleaning my home?
A. We attempt to send the same team of professional
cleaners each time we clean your home. Sometimes, due to
illness, vacations or other reasons, we have to
substitute another member of staff.
Q. Do I need to purchase any special supplies or
equipment?
A. No, your cleaning team will bring everything with
them. If you do have any of your own preferred products,
please let us know and we will be happy to use them.
Q. Do I have to be home when the maids come?
A. It is not necessary for you to be home, all of our
staff are fully insured and bonded for your peace of
mind. For ease of access we request that you provide us
with a key. If you do not provide us with a key and we
cannot access your home for a scheduled appointment, you
may incur a lockout charge.
Q. Where is my key kept between appointments?
A. Your key will be tagged with a code for our
reference, it is not identified with your name or
address. The key is given to your cleaning crew on the
day of the cleaning and returned to the office where it
is kept secured between appointments.
Q. What should I do about my security system?
A. We suggest that you program a separate code for us.
Q. What happens if my regularly scheduled cleaning
falls on a statutory holiday?
A. We will contact you to reschedule your appointment.
We will endeavor to accommodate your needs when
rescheduling.
Q. How do I pay for the service?
A. Payment is due on the day of cleaning, we accept
cheques, cash, Visa.
Q. What happens if one of the maids is injured while
on my property?
A. All of our staff are covered by Workers' Compensation
and any work related injuries will be dealt with through
them.
Q. What if I need to change my cleaning appointment?
A. Not a problem, we ask that you give us 48 hours
notice so that we can adjust our schedule.
Q. What time will the cleaning crew get to my house?
A. Our regular workdays are from 8:00am to 5:00pm,
unfortunately it is not always possible to give an exact
time of arrival (some jobs run over or traffic is a
problem) but we will make every effort to ensure that we
arrive as close to the booked time as possible. If the
maids are delayed by more than 30 minutes, we will call
you.
Q. What if something is damaged when my home is being
cleaned?
A. Although we take the upmost care when cleaning your
home, sometimes accidents do happen. If breakage or
damage happens as a result of our cleaning we will make
every effort to have the item repaired or replaced if
repairing is not possible. Insurance claims will be
filed when necessary.
Q. What do I need to do before the cleaning?
A. Nothing, the maids are quite willing to tidy as well
as clean but if you would prefer that they use their
time more efficiently you could pick up any clothing,
toys, etc. before they come.
If you have any questions which are not answered here
please feel free to call us!
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CustomMaids
House Cleaning Service
33458 Larkspur Ave.
Mission, BC V2V 7C9 |
Phone:
604-820-3633
Fax: 604-826-3827
e-mail: custommaids@shaw.ca |
Payment Forms Accepted:
Visa, Cheques, Cash |
Business
Hours:
Mon thru Sat 8:am to 5pm
Office Hours:
Mon thru Sat 9am to 6pm |

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